At Skin Dermatology, we are committed to providing clear and comprehensive information to support you before, during, and after your procedure. Below, you’ll find answers to some of our most frequently asked questions. For treatment-specific FAQs, please visit the respective treatment pages.
Will I Be Seen By a Doctor or Some Other Type of Health Care Professional?
At Skin Dermatology, your care is provided by a team of highly trained and experienced professionals. Our practice includes Dr. Alissa Lamoureux, a Board Certified Dermatologist, along with Certified Dermatology Advanced Practice Providers (APPs), Nurse Practitioner and Physician Assistants, who have extensive training in dermatology.
Before independently seeing patients, all Certified APPs undergo a rigorous training process, including a minimum of three months of direct shadowing and mentorship with Dr. Lamoureux. This ensures a consistent approach to patient care, safety, and experience.
While the choice of provider is always yours, several factors - such as urgency, reason for visit, availability, and insurance - may make scheduling with a Certified APP the most efficient option for your needs. Dr. Lamoureux remains actively involved in patient care, overseeing, mentoring, and collaborating with our APPs to ensure continuity and the highest standard of dermatologic treatment.
Rest assured that at Skin Dermatology, your care is in the hands of a highly skilled, knowledgeable, and compassionate team dedicated to your skin health.
What Insurance Plans Do You Participate With At Skin Dermatology?
We accept most major health plans including those listed below. We do our best to keep this list as updated as possible but encourage you that if you do not see your plan please contact our office.
- AETNA
- Allways Health Partners
- Blue Benefit Administrators of MA
- Blue Cross and Blue Shield
- CIGNA
- Fallon Community Heath (we do not accept Community Care, Fallon 365 and Summit Eldercare)
- Harvard Pilgrim Health Care
- Health New England
- Health Plans, Inc
- Humana
- Medicare
- Oxford Health Plan
- Tricare East (Humana)
- Tufts Health Plan (we do not accept Tufts Health Together or Unify Plans).
- UniCare Group Insurance Commission (GIC)
- United Healthcare
- United Medical Resources (UMR)
- Please note that at this time we do not accept any Mass Health Plans (Medicaid) from any Insurance Carrier, even if the Insurance Carrier is listed above.
What Form of Payment Are Accepted in the Office?
We accept all forms of payment including cash, check, credit card and care credit.
Do I Require a Referral to See a Dermatologist?
Whether or not you require a referral from your primary care doctor is dependent on your insurance. Please make every effort to check with your insurance company before you come for your appointment to avoid any payment disputes.
Do You Treat Patients of All Ages?
We treat patients of all ages. Skin problems can affect everyone from newborns to older adults. You or your family members should see a dermatologist whenever you have symptoms of skin trouble. Even if have never have had skin problems, it is a good idea to see a dermatologist for an annual skin exam. Nearly everyone will have some kind of skin problem in their lifetime. The skin protective barrier can break down due to age, disease or other factors. We can help you watch for the long-term effects of the environment, aging and disease and also help prevent skin problems.
How Long Should I Expect My Appointment to Take?
All appointments vary in time depending on circumstances for your visit. Each appointment will begin with a medical assistant reviewing your medical history. For general dermatology conditions and consultations, appointments can take from 10 to 20 minutes. For surgical dermatology, appointments can take from 15 to 30 minutes. For cosmetic dermatology, appointments can take from 15 minutes to an hour. Your dermatologist will discuss timing for longer appointments, such as surgeries and cosmetic procedures, prior to scheduling the appointment.
Are Cosmetic Procedures Covered By My Insurance?
As a rule, cosmetic procedures are considered “elective” and are not covered by insurance plans. If the service is not covered by insurance, Skin Dermatology may be able to provide some financing options.
How Do I Purchase Skin Care Products From You?
Many wonderful Skin Dermatology skin care products, including physician strength rejuvenation products and Skin Dermatology exclusive pharmaceutical grade products are available at our office location.
What Should I Bring To My Appointment?
Please bring a copy of your insurance card, government issued identification, a list of your medications and any products that you are using at home, either prescription or over the counter that you may think would be pertinent to your visit.
How Can I Book An Appointment?
The easiest way to book an appointment is by clicking the “Message Us” button on our website. You may also call our office and speak directly to one of our friendly Team Members.
